After placing an order, customers will receive a confirmation email. If any issues are found, please contact us immediately.
After the customer confirms the order, we will confirm the order data during office hours.
Our company provides store pickup and delivery services.
Store self pickup service:
Monday to Friday 10:00-18:00 (please make an appointment in advance)
Saturday off
Sunday off
Address: Room 46-132, 46th Floor, Lee Garden Phase 1, 33 Hysan Avenue, Causeway Bay, Hong Kong
If there are special requirements, please make a note when placing the order, and we will try our best to cooperate.
Delivery service:
【 SF Express COD 】
The goods do not include postage. If express delivery is required, the postage/mailing risk shall be borne by the customer. If there is any deterioration, damage or loss during the mailing process, it will be handled or compensated by the logistics company according to its policies, and our company will not make any compensation.
Delivery services usually take 1-3 working days to deliver. (Orders will be closed at 5:00 pm every day, and orders placed after 5:00 pm will be treated as orders for another day.)
The delivery time is from 10:00 am to 10:00 pm.
If there are special requirements, please make a note when placing the order, and we will try our best to cooperate.
If we are unable to arrange delivery at the designated time, on the day of delivery, the delivery person will first call to confirm the estimated arrival time,
At that time, you can make requests to the delivery personnel, and the delivery colleagues will also cooperate as much as possible.
Delivery services will be negotiated separately for remote areas such as Lantau Island, Discovery Bay, Ma Wan, and Pan Yuan Village Houses in the New Territories.
Delivery service is available from Monday to Saturday (not available on public holidays).
• In case of bad weather, such as black rainstorm or typhoon, the delivery service will be suspended. Please understand.
The customer service representative will contact the customer as soon as possible to reschedule the delivery.
For purchases over HK $450, you can enjoy free delivery service. Patronage below the specified amount, The delivery service fee is HK $20.
In case of any dispute, our company reserves the right to make the final decision.